Revenue and benefits

Problem: councils struggle to implement modern APIs for local address lookup which resolve unique property reference numbers (UPRNs), so where digital services are developed by or in collaboration with third […]

There are problems for local authorities looking to adopt chatbot and AI solutions; There is no shared understanding of the technology and its advantages/disadvantages as a solution to key issues.  […]

Suffolk County Council and our partners need to safeguard front line services by ensuring that we execute back office work in the most effective and efficient way possible.   We want […]

The nature of homelessness has changed in the past decade. In the first quarter of 2008, 20% of households that were accepted as Homeless in England had lost their rented […]

The fundamental issue to address as part of the project is to produce a one-stop-shop of all services across the city. Currently there are multiple databases and multiple service providers, […]

There has been a growth in the availability and use of AI Voice technology, e.g. Google Voice / Amazon Alexa, within the service industry, e.g. 1 in 10 British citizens now own […]

By utilising physical and digital interactions to offer human-centred support before needs become critical we could save money on expensive high-need treatments and also ensure our population is happier, healthier […]

Working in partnership, all authorities have investigated options available and explored the benefits of adopting new approach for communication technologies, together with utilising the benefits of a partnership approach to […]

There are many problems to solve when it comes to helping people with Learning Disabilities (LD) and / or additional needs find employment.  The particular problems we are trying to […]

We want to discover how we reduce demand on the public sector by developing community led digital platforms to connect local people, to each other, activities, information and assets. The […]