Tom Lowndes (Local Digital Collaboration Manager) shares an update on the progress of the Task Smart App funded project, led by Colchester Borough Council. This beta project is developing a platform that will enable tasks and requests logged online by customers to route directly to council officers working in the field.
In March this year, we teamed up with the Amazon Web Services (AWS) Institute to jointly deliver a virtual programme for local government at no cost.
The Local Digital and Cyber teams are going to be making some exciting changes over the next few months, backed by multi-year funding to the tune of £85 million.
In this blog post, I want to reflect back on the lessons learnt and achievements, such as bringing local authorities together to solve common challenges, and in particular how a group of local authorities and suppliers are cooperating together to deliver an open source solution.