Department for Levelling Up, Housing and Communities
Laying the foundations for better local public services
There’s no pan-local government ‘playbook’ describing how to make code sharing work in practice. We believe this discourages collaboration, and leads to painful reinventions of the wheel in councils where it’s tried. Our Discovery project will work through the issues that […]
Open source communities and practices in technology have been around since the early 1960s with many academics distributing free and open software to encourage and support openness and co-operation. As […]
Debt poverty is an issue that affects all Local Authorities in the UK. The Joseph Rowntree Foundation estimates that approximately 22% of people in the UK are living in poverty. […]
Internet technologies around IoT are promising radical improvements in how we serve our residents and businesses. This gives rise to a range of emerging opportunities to achieve significant social and […]
This discovery project breaks into three parts a common problem facing local authorities; The first part of the common problem is understanding whether voice truly represents a long-term change in […]
Across all local authorities there are significant numbers of staff spending their time out of the office. These staff rely on systems which create as many barriers to doing an […]
East Lindsey District Council alongside Boston Borough Council and South Holland District Council cover 2,250 km² of East Lincolnshire with a combined population of over 300,000. The sparsely distributed population […]
The problem of low account take-up exists in many authorities; particularly with low take-up across high volume transactional services such as Benefits; Council Tax; Rent etc. Some of the perceived […]
Recycling rates vary across the UK and range from 14.1 – 64.5% of household waste sent for reuse, recycling and composting (source: DEFRA, 2017/18 figures). The three Local Authorities involved […]
At the moment, none of the partner authorities have sufficient skills or capacity to carry out effective user research. Therefore we are all unsure whether we are meeting user needs. […]
In Bracknell Forest and surrounding local authorities, levels of exercise are comparatively better than the regional and national average. Despite this, there are two key Public Health Outcome Indicators which […]
The West of England Combined Authority (WECA) comprises three local authorities, Bristol City Council, Bath and North East Somerset Council, and South Gloucestershire Council. WECA has oversight of the regional […]
A recent Select Committee report concluded that “the Government does not understand citizen’s views on how their data should be used” (https://bit.ly/2k2U1P0). This knowledge gap problem exists at national, regional […]
Stevenage Borough Council and East Herts District Council run shared ICT and Revenue and benefits partnership. At present many processes and information transfers within both organisations are a manual process. […]
Understanding the wider scale of opportunity by engaging across multiple local authorities to test appetite for adoption of our previous Alpha proposal and resulting prototype. Exploring the ICT landscape and […]
The structure of local and central government lends itself to public organisations working in silos to devise solutions to meet their own needs. This leads to huge inefficiencies through duplication […]
HMLR Local Land Charges (LLC) project aims to streamline the LLC ‘service’. Its scope did not include the second element of the current service i.e. provision of replies to questions, which […]
We would like to learn more about digital skills, exclusion and inclusion in relation to local government digital services and understand how to reduce non-participation and improve the delivery of […]
The Local Authority works in partnership with other organisations to improve the resilience of Kent and to ensure a coordinated response to emergencies. Emergency planning should aim to prevent emergencies […]
Local Authorities have made significant progress in providing digital services to the public. As this journey continues it is becoming increasingly apparent, both from customer feedback and professional teams, that […]
