Societal Early Needs App (SENA)

Contents:

  1. Project outputs
  2. Project timeline

The SENA app uses council data sources with an algorithm to generate a vulnerability risk index that can detect potentially vulnerable citizens. The project, which was previously Vulnerability Risk Index, is being led by Huntingdonshire District Council.

The project aims to reduce future demand on the public sector by taking proactive steps to manage risk in vulnerable households that have been impacted by COVID-19. They will do this by validating the existing ‘life event risk scoring’ model and developing a set of action plans for multi-agency intervention and action tracking, all of which are recorded within a standards compliant application.

A diagram of the SENA basic architecture, which joins the engagement user research into the open platform, connecting together smart input forms, risk index algorithms, case management and intervention services.

Project outputs

The project has built a prototype risk index app, from which case management and referral can take place. This app has been built using research of life-event user journeys and citizen engagement tactics.

This project now plans to rebuild the app on an open shareable platform to provide access to other councils, while ensuring it meets the SAVVI standards of compliance.

SENA phase 2 project outputs include:

Project timeline

August 2020

The Vulnerability Risk Index project receives £55,950 from the Local Digital C-19 Challenge.

February 2021

The project, now named Societal Early Needs App, is awarded £85,000 of follow-on funding to continue their work through the Local Digital Fund.

Building on the knowledge gained during the first phase of the project, the team has three main proposed outputs:

  1. Develop a service blueprint for a risk modelling tool, using the tool previously developed.
  2. Conduct user research for a referral capture tool that will support with signposting those at risk to the most appropriate services.
  3. Provide the Scalable Approach to Vulnerability via Interoperability (SAVVI) project with a worked example of the SAVVI playbook using SENA, and provide support with the iterative improvements of this playbook and the associated standards.