SEND top-up


  1. Timeline

This project, led by Bristol City Council, will develop a Special Educational Needs top-up funding service to address an inconsistent and inefficient manual assessment and funding application process.

More information, including outputs and working-in-the-open activities, will be published on this page as the project progresses. In the meantime, you can read the project application (Microsoft Word Doc) to find out more.

Project timeline

November 2021

The project is awarded £312,400 of funding through Round 5 of the Local Digital Fund to conduct a beta phase.

December 2021

The project team held an ‘End of Sprint 9 demo session’ to showcase the work they have done so far on the tool.

  • reviewed and fed back on the need statement data that is now live
  • refined the two remaining needs categories: Hearing & Sensory processing and integration
  • updated the summary page to include provisions
  • deepened their understanding of the provisions data set, and agreed an approach for structuring the raw data
  • finishing the testing on all completed need statement tickets

January 2022

February 2022

  • completed 3 user demos for SEND coordinators (SENDCos) and planning for one-to-one user testing sessions
  • made the provision pages live and updated the summary page with the ability to remove a selected provision
  • included mapping provisions data
  • included removing the assessment ID
  • began the automation test builds
  • started refinement for costs within the application

March 2022

The team are almost at the end of the first phase of their project and are nearly ready to launch their beta MVP with the SEND Co-ordinators (SENDCos). They have already held some one-to-one user research sessions with the SENDCos.

The team took the first step in making the code shareable – creating the Github page ready to build on

They kicked off conversations with the comms team at the council about how we can better communicate the tool out to a wider audience

The team also had a planning session to plan their priorities for Phase 2 sprints, and met to discuss their comms plan going forward.

April-May 2022

In March the team held a half-day planning session to start prototyping Phase Two designs, so that they’re ready to test with users. It was good to get everyone together to look at options for taking the minimum viable product (MVP) to a more mature product that covers the application process.

The project took an important first step towards making the code shareable — creating a Github page.

They have also made some small changes to the tool, including:

  • the ability to delete an assessment
  • linking the user directly into the assessment
  • removal of need levels from statements

In April, the MVP beta tool went live and the team is planning to hold a live demo of the tool with the SEND finance team during the next sprint.

The team is also looking to start recording some baseline metrics on timings — the time taken to complete a SEND application without the new tool, and with the new tool — in May or June.

On Wednesday 27 April, Amy and Alison from the project team met with three colleagues from the SEND reform division team at the UK Department for Education (DfE). This meeting was arranged by LDCU following DfE’s Green Paper on the SEND process and their plans to streamline it, and the subsequent BBC news article about this. Both teams were keen to meet to discuss the project and to share learnings that will help them shape the work.

Following the meeting, during which the project team gave a demo of the tool and shared what they had achieved so far, the two teams will keep in touch and Bristol have shared their user guide and funding spreadsheet with the DfE.

Meanwhile, Alison has recruited nine SENDCo’s to engage with the use of the tool and to feedback as part of the team’s user research.