VCS and Council Data Exchange


  1. Project outputs
  2. Project timeline

Led by Central Bedfordshire Council and the London Borough of Camden, with support from LOTI, the project used their funding to discover, prototype and test a solution to data exchange that is reliable, scalable and reusable.

The project followed Agile delivery principles, working in the open where possible. The project hosted fortnightly Show & Tells to update on progress and share findings. You can view the show and tell slides on the LOTI website.

Project outputs

These documents are working drafts and will be iterated as Central Bedfordshire and Camden Councils take forward Community Insights Projects. LOTI welcomes feedback from any council or VCS organisation though comments made directly to the documents or by contacting the project.

  • User Guide: this User Guide sets out how to create and run a Community Insights Project (Google Doc) (PDF).
  • Report: Data Exchange with the VCS Report (slides) (PDF)

Project timeline

August 2020

The VCS and Council Data Exchange project receives £80,000 from the Local Digital C-19 Challenge.

February 2021

The project receives £150,000 of follow-on funding from the Local Digital Fund to continue their work.

During the next phase, the project will move from theory to practice. Two exemplar projects will take place to adopt and test the method outlined in the user guide:

  • A project led by Central Bedfordshire Council will focus on a use case around the availability of information provided by the council and Citizens Advice
  • A project led by London Borough of Camden will focus on a use case on emergency food deliveries

The project also hopes to uncover common lessons to inform the creation of a new public data store – one that brings in data from, and makes data available to, the VCS sector and local public service organisations.

This project aimed to improve information flows between councils and Voluntary Community Services (VCS), to enable them to better support vulnerable residents and communities in the wake of COVID-19.