Government crest Department for Levelling Up, Housing and Communities

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Laying the foundations for the local public services of the future

Improving the automation of the starters, movers and leavers process

Contents:

  1. Project outputs
  2. Project timeline

A manual HR starters and leavers process can result in huge inefficiencies. This diverts management time from service delivery plans, results in applicants dropping by 47%, and can cause significant delays in payroll and IT. 

A previous alpha project, led by Southampton City Council, proved automation can reduce failure by simplifying user processes and enhancing levels of audit and transparency.

Using agile methodology, this beta project will improve the Starters, Movers and Leavers process by implementing automation software tools. It will save line managers, applicants and support teams time by improving security and notifications, in addition to providing access to multiple forms. 

This will result in timely recruitment, return of specialist hours to line managers and reduced waste from error and delay, benefiting over 7000 staff and applicants.

Project outputs

The primary outcome of the project is to produce:

  • simplified, more efficient and automated processes including a set of reusable scripts
  • the relevant technical documentation associated with the release including designs, technical specifications and release notes

In addition, all partners will enhance their knowledge of using the automation tools in multiple environments and with different software packages. This will also allow the project to compile a list of use cases for each tool, so the appropriate tool can be selected for future automations.

Project details

Phase: Beta

Funding granted: £350,000

Partners: Southampton City Council (Lead Council), Isle of Wight Council and Portsmouth City Council

Project links

Project timeline

March 2023

The project is awarded £350,000 in funding through Round 6 of the Local Digital Fund to begin a beta phase.

April 2023

Southampton Council has been assembling and building the project team by carrying out interviews and have appointed a Business Analyst to start working on the project. The team is also developing a communication strategy to share progress and engage with other interested councils.

They are continuing to recruit for key roles, including Business Analysts and Analyst Developers, and plan to update other councils on their project to identify synergies and plan collaboration activities for improving their starters, movers, and leavers processes.