Future Work Design


  1. Project outputs
  2. Project timeline

Led by East Riding of Yorkshire Council, in partnership with Hull City Council, North East Lincolnshire Council and North Lincolnshire Council and supported by The Centre for Human Factors at the University of Hull, this project conducted a study into the effects of remote working on council staff.

The study looked at the impact on staff working remotely or from home during the COVID-19 pandemic. In particular, it looked at the effects on staff health and wellbeing and their productivity.

Project outputs

The project outputs include:

  • A research report (PDF) into remote working challenges in local government, which contains nine working practice profiles for council staff working in different contexts.
  • A risk assessment tool (PDF) that’s ready to be used by HR/OD and corporate teams.
  • Guidance (PDF) on how to use the risk assessment tool in practice.

Project timeline

August 2020

The Future Work Design project receives £76,000 from the Local Digital C-19 Challenge.

February 2021

The project receives £110,000 of follow-on funding from the Local Digital Fund to continue their work.

Building on the first phase, this next phase will see the stress risk assessment tool rolled out to the 4 partner councils. Researchers from the University of Hull will analyse the results and identify organisational needs.

At the same time, the project team will work with Microsoft to test the effectiveness of Office 365 wellbeing and productivity tools in practice. Ultimately, they hope to be able to direct staff towards the existing wellbeing tools that meet their needs (determined through the survey), and to illustrate where there are gaps.

Separately, the Risk Assessment tool is being made available nationally via the UK Health and Safety Executive.

Read more about Phase 2 of the project in this blog post.