Taxi Licencing

The common problem we propose to investigate builds on the previous discovery, Taxi licensing – fixing complexity, inefficiency and risk. This round of discovery will focus on one service within […]

Problem Statement At Newcastle City Council we have adopted an agile approach to developing digital services for our customers. We don’t, however, have a consistent process to receive, analyse and […]

Problem Statement Licensing in the taxi trade is a key statutory responsibility of local government. Gateshead Council and partners (Northumberland County Council and Sunderland City Council) find that delivering license service is […]