Freedom of information

One of the key unmet needs across local authorities discovered in the alpha project was the ‘10,000ft problem’ – a way to give FOI teams a means of assessing their […]

During our previous project looking into better case management of FOI and SAR requests, we were approached by the MOJ about an open source correspondence tool that they developed and […]

Problem Statement At Newcastle City Council we have adopted an agile approach to developing digital services for our customers. We don’t, however, have a consistent process to receive, analyse and […]

North of Tyne Councils have been struggling with the challenging process of FOI management. There is a considerable amount of manual work and paper processes involved which puts an added […]

In response to an earlier discovery process around Freedom of Information (FOI) requests and Subject Access Requests (SARs), Hackney made a set of process improvements, commissioned an open source service […]

Problem Statement The Freedom of Information Act 2000 gives the UK public a ‘right of access’ to information held by public authorities including central government departments, Parliament, the armed forces, […]