Artificial intelligence and robotic process automation

Problem Statement At Newcastle City Council we have adopted an agile approach to developing digital services for our customers. We don’t, however, have a consistent process to receive, analyse and […]

The Local Authority works in partnership with other organisations to improve the resilience of Kent and to ensure a coordinated response to emergencies. Emergency planning should aim to prevent emergencies […]

This project aims to address rising homelessness affecting councils across the UK. We would like to see how this can be controlled and prevented through early intervention. Our vision is […]

There are problems for local authorities looking to adopt chatbot and AI solutions; There is no shared understanding of the technology and its advantages/disadvantages as a solution to key issues.  […]

The cost of providing social care to families has increased by 8.4% in Waltham Forest over the last 5 years and at the same time the pressure on providing quality […]

Suffolk County Council and our partners need to safeguard front line services by ensuring that we execute back office work in the most effective and efficient way possible.   We want […]

There has been a growth in the availability and use of AI Voice technology, e.g. Google Voice / Amazon Alexa, within the service industry, e.g. 1 in 10 British citizens now own […]

The problem that we intend to address is whether we can support and connect people with social care needs through the use of personal AI devices. The capabilities of these […]

Within Gloucestershire we have many silo’ed services that all have the joint aim of increasing independence, mobility and safety within the home and community.  We want to join these up to […]

Adult Social Care provides home care support to over 7000 citizens who are vulnerable, frail and may suffer early signs of cognitive impairment.  Following guidance from the NICE, and Birmingham […]