Collaboration and baselining

Baselining is the process of establishing a clear, shared view of the systems, contracts, data and capabilities that exist across the councils involved in reorganisation. Collaboration is essential because no […]

Being ready for day one

Questions to understand your council’s digital maturity and prepare to deliver successful changes.

Managing expectations

Guidance on communicating complexity, setting realistic timelines, and aligning political, staff and resident expectations during local government reorganisation.