Offline data input tool for field working council staff


  1. Time

This project, led by Birmingham City Council, will develop a platform to enable field workers to capture data to present casework in a consistent format, and to provide the ability to assign ‘risk markers’ to people or places.

More information, including outputs and working-in-the-open activities, will be published on this page as the project progresses. In the meantime, you can read the project application (Microsoft Word Doc) to find out more.

Project timeline

November 2021

The project, led by Birmingham City Council, is awarded £350,000 of funding through Round 5 of the Local Digital Fund to conduct a beta phase.

December 2021

The whole project team from Birmingham City Council joined members of the Local Digital team to talk through their journey to beta development, and their progress in the development of a ‘Guardian App’.

January 2022

February 2022

May 2022

The project team presented the latest feature of the Birmingham Guardian application as part of the Local Digital Midlands Roadshow in Birmingham on Thursday 12 May.

This feature allows one of the key users — caretakers — to take an image of a task and upload it to the platform. This means that a clear record of the task assessment or task completions can be captured and allows managers to make better, faster decisions on the deployment of resources with quality data.

June will see the roll-out of the new app features, ready for testing with the 300-odd caretaker team.

July 2022

This sprint the team has been conducting user testing of the Birmingham Guardian app with field workers, which will continue throughout July and into August. While out testing with neighbourhood caretakers, James Gregory (Head of Delivery at Birmingham City Council) tweeted:

“Out and about today with neighbourhood caretakers testing our new Field Worker app. These folk do such a worthy job with little thanks and it’s rewarding to see how much value our app will deliver for them. It worked well in test too. Phew! Testament to the dedicated team”

September 2022

The project team has planned a final Show and Tell for the start of October which will provide an opportunity to discuss how the process of business change, upskilling and product development shaped service development.

Within the West Midlands region, Solihull, Wolverhampton and Shropshire have expressed a need for this product with implementation via Microsoft (MS). The project team is also looking to connect with MS representatives to promote and amplify the sharing of the product/service on MS Power BI/Canvas platform.