The team held their Sprint 7 Show and Tell on 21 Jan 2022. The 50+ attendees were given an update of their work and progress, and were shown a demonstration of the tool.
Their aim is to allow their 7000 field workers who work ‘on the ground’ to be able to, through their mobile phones:
- be assigned jobs
- see assigned jobs and any details e.g., safety risks regarding a visit to someone’s home
- what each field worker is doing so their location is known for safety reasons
The Show and Tell guides you through a caretaker’s user journey. These caretakers do health and safety inspections on council properties, including tower blocks and communal areas.
Through the use of the app, workers can assign themselves a job, inspect an area and add evidence such as photographs and videos to their report. At the moment, this is all paper based. This creates additional work for field workers and makes it difficult to assign and track inspections and jobs.