The Lambeth project team held their third workshop this sprint, bringing together all three partner teams at Lambeth’s offices. They were delighted to have Tom from Local Digital present to show his support. During the workshop, they discussed potential survey questions, one for users and another for Local Authority Building Control services across the UK.
They’ll be analysing the most popular and metrically valuable questions for these surveys and then sending them out. The goal is to use Local Digital’s network to reach Building Control officers nationwide and gather insights from other local authorities.
Additionally, the team introduced their User Researcher, Aspasia of Marvell Consulting, to the wider team. Aspasia led a stakeholder engagement session to identify potential participants for user research sessions. They brainstormed the types of questions to ask during these sessions and reviewed the two Trello boards currently in use.
In the next sprint, the team is preparing for user research sessions and observations. They’ll focus on their Delivery Trello board, work with their User Researcher to define the scope of works statement, plan for the upcoming workshop on the 13 October, and aim to finalise the survey.