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Projects submitted

Browse project applications from Rounds 1 to 3 of the Local Digital Fund. Since Round 4, we no longer publish all applications on our website. However, you can find applications for successful projects on their individual project pages.

Exploring the value off outbound communications to citizens based on their life events and situation so that we prevent situations developing into crisis.

Residents that are embedded into a community are less likely to have a bad situation develop into crisis and are more able to draw on support from sources other than the council. This has been proven time and again and is the reason behind the desire to develop community resilience.…

Exploring ways to record children and young people's health data electronically to reduce cost, both financially and socially.

The London Borough of Richmond upon Thames, the Royal Borough of Kingston upon Thames and The Royal Borough of Windsor and Maidenhead own an organisation called Achieving for Children. Achieving for Children  is contracted to deliver statutory children's social services on behalf of the three Local Authorities.    Through consultations…

Exploring what Early Help service heads need to analyse performance so they can improve the quality of their services and make the business case for continued funding

Introduction Early Help (EH) services support families with issues including domestic violence, substance misuse, mental health problems, poverty, family issues and others. EH services act before problems escalate and builds good relationships between families and councils. Users EH Service Heads oversee EH locally. They’re typically sector experts, having worked previously…

Exploring whether voice is a step-change in how customers interact using technology and if it is, how we might best approach designing the voice experience for customers of council services so that sector-wide efforts are consistent and employ best practice.

This discovery project breaks into three parts a common problem facing local authorities; The first part of the common problem is understanding whether voice truly represents a long-term change in user behaviour or is simply a novelty with a short shelf-life. Over the last couple of decades, local authorities have…

Family Context in Children's Services

Problem and objectives With 12 other councils, we identified that we all face a common problem with getting information about a child’s family (from basic details to understanding relationships and risk factors) for Children’s Services decision making. Not having this information readily accessible makes it harder to judge risk and…

Headless CMS Platform for Local Government

Local Government organisations use a broad range of website platforms to provide information and online services to local citizens and businesses.  Many of these platforms are limited by proprietary formats, vendor lock-ins and legacy functionality which cannot easily adapt to change. This can reduce opportunities for channel shift, and can…

HIVE Digital Innovation

The fundamental issue to address as part of the project is to produce a one-stop-shop of all services across the city. Currently there are multiple databases and multiple service providers, from the statutory & voluntary sectors, often providing overlapping services. Equally residents and patients currently need to have an understanding…

Hydration Innovation – exploring a digital solution to improve hydration in care home residents

A full PDF of application with diagrams will be sent to [email protected] The Discovery Phase of the Hydration Innovation project was supported by a £30k grant from the Local Government Association (LGA) and NHS Digital (NHSD) ‘Social Care Digital Innovation Programme’.  A 78-bed dementia care home in North Somerset provided…

Improving outcomes for vulnerable adults after hospital discharge

We are seeking to address a strategic priority of the Council Plan; to enable older residents and vulnerable adults to live independently & a strategic main theme of our Joint Health & Well Being Strategy; to enable residents to maximise their capabilities & life chances; specifically to improve the outcomes…

Intelligent Process Automation of Back Office services

Suffolk County Council and our partners need to safeguard front line services by ensuring that we execute back office work in the most effective and efficient way possible.   We want to introduce Robotic Process Automation (RPA) to deliver high and medium volume transactions that are of a simple or moderately…

Joining Up Telehealth, Telecare and Tecnology Enabled Care

Within Gloucestershire we have many silo'ed services that all have the joint aim of increasing independence, mobility and safety within the home and community.  We want to join these up to not only improve the outcomes of the individuals through the shared learning of each service but also remove the duplication…

Learning how to make code-sharing between councils work in practice

There’s no pan-local government ‘playbook’ describing how to make code sharing work in practice. We believe this discourages collaboration, and leads to painful reinventions of the wheel in councils where it’s tried.   Our Discovery project will work through the issues that make shared development of code difficult, including:  issues of fairness in investment, workload, benefits and ownership of IP  resource implications initially and over time,…

Local review of gaps and opportunities for loneliness prevention

Loneliness is a universal public health issue that   impacts health and wellbeing (Nyqvist et al., 2016) and generates more demand for social care and health services. The problem that this project seeks to address is a lack of understanding of how and where our council should deploy interventions. Within…

Local Social Progress Index

Many councils across the UK are finding that “inclusive growth” is a key philosophy for building better and more resilient communities. It is also widely understood that societal inequalities will need to be addressed. It is however, currently difficult to understand the differing pressures on communities in a spatial context…

Mapping Children’s Journeys Through Children and Family Services

Problem: All Councils struggle to understand and monitor how children move between statutory and non-statutory social services. This can make it much harder to make informed decisions on service delivery and often results in children bouncing between services without accessing the right support. Despite local authorities collecting data on children…

Maximising the potential of digital in improving healthy lifestyle behaviour at a population level

Across the UK, our population is growing increasingly unhealthy, with more people developing chronic conditions. That in turn reduces their ability to work, live independently and participate in society. There are also significant inequalities, with those living in more deprived areas having significantly worse health outcomes. This places a financial…

National Land and Property Gazetteer API development

Problem: councils struggle to implement modern APIs for local address lookup which resolve unique property reference numbers (UPRNs), so where digital services are developed by or in collaboration with third parties, those solutions must rely on expensive, closed NLPG APIs that offer poor usability for end users and/or frustrating onboarding…

Norfolk and Waveney STP Hosiptal and Care Home Bed Flow tracker

The key objective of the project/programme is to help local people with health and care needs to get access to available beds without unnecessary delays and to save local public-sector money in the process. Norfolk County Council are leading the development of a full system wide Bed Management Tracker primarily…

Open collaboration pipeline

The structure of local and central government lends itself to public organisations working in silos to devise solutions to meet their own needs. This leads to huge inefficiencies through duplication of spending, lack of collaboration and sharing of knowledge. The vision for Pipeline is to develop an online tool that…

OpenCommunity: data standards for local community-based services

Our project wishes to bring joined-up, best-practice digital thinking to the challenging problem of local service directories. Every local authority, health organisation, police force, together with other voluntary sector partners are attempting to maintain some form of local directory-based information with massive duplication of effort.  Typically there is little join-up,…