Government crest Department for Levelling Up, Housing and Communities

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Projects submitted

Browse project applications from Rounds 1 to 3 of the Local Digital Fund. Since Round 4, we no longer publish all applications on our website. However, you can find applications for successful projects on their individual project pages.

Exploring and prototyping a common service pattern for online housing repairs

Council name: London Borough of Southwark

Stage: Funding application – Alpha

Partners: City of Lincoln Council, South Kesteven District and the Royal Borough of Greenwich

Status: Funded

Themes: Housing repairs, Website improvement

From our discovery, we identified council tenants’ and leaseholders’ user needs and barriers for going online to report and book a repair and that a common service pattern for online repairs is possible.  For the alpha phase, we want to explore and test:  Whether the ideal user journey and wireframes…

Developing Family Context: a solution that puts information on family context into the hands of social workers so that they can better access and support children and their family

Council name: Stockport Metropolitan Borough Council

Stage: Funding application – Beta

Partners: Leeds City Council and Manchester City Council

Status: Funded

Our proposed beta solution: The Family Context tool will provide social workers in Children’s Social Care with information on relevant family members and their interactions with key services (police, adult social care, housing and schools). This will enable Social Workers to make more informed assessments of safeguarding risk and support…

Exploring and expanding the use of predictive modelling to understand future demand for children’s social care

Council name: Suffolk County Council (SCC)

Stage: Funding application – Alpha

Status: Funded

Suffolk County Council has developed a prototype open source model which has revealed new insights about the care pathways of children in care and projects future placement needs, working in partnership with Mastodon C: https://github.com/MastodonC/witan.cic The model and supporting data analyses address the following user stories: As a child in…

Reducing invalid planning applications: a service pattern for digital planning submissions

Council name: London Borough of Lambeth

Stage: Funding application – Alpha

Status: Funded

This alpha does not follow-on from a single discovery project, but is the result of insights that have become clear during other projects by the partners and their collaborators. These include an automated digital planning guide, a digital planning submissions service and a back office planning case management system. We…

Exploring error identification to improve data and evidence on children in care

Council name: Greater Manchester Combined Authority (GMCA)

Stage: Funding application – Alpha

Status: Funded

Our discovery highlighted that keeping Looked After Children (LAC) data accurate is time-consuming and difficult. Consequently, leadership often don’t have the reliable insights they need for key decisions. (See p.22 for full user needs.) In alpha, we’ll explore different solutions to this problem and test our biggest assumptions and risks,…

To explore the feasibility of creating a true customer focused, configurable, cost effective IT system for processing Revenue and Benefits data

Council name: Teignbridge District Council

Stage: Funding application – Discovery

Status: Funded

Every Council in the country is required to process Revenue and Benefits data, either in-house or using an outsourced model. In order to achieve this, each Council requires an IT platform to enable customer’s data to be processed in a timely, accurate and efficient manner. Currently the market for these…

Learning how to make code-sharing between councils work in practice

Council name: London Borough of Croydon

Stage: Funding application – Discovery

Status: Funded

There’s no pan-local government ‘playbook’ describing how to make code sharing work in practice. We believe this discourages collaboration, and leads to painful reinventions of the wheel in councils where it’s tried.   Our Discovery project will work through the issues that make shared development of code difficult, including:  issues of fairness in investment, workload, benefits and ownership of IP  resource implications initially and over time,…

Exploring cross-local government User Research: can one council learn and improve the same statutory service from another council UR insights?

Council name: London Borough of Croydon

Stage: Funding application – Discovery

Status: Funded

Local authorities experience common problems – dealing with increasing demand, reduced budget and as a result less staff. They are also experiencing a vast set of common goals and needs – improve user journeys, simplify contact, reduce inefficiency, make it easier for users to access care, find information, apply and…

Exploring what Early Help service heads need to analyse performance so they can improve the quality of their services and make the business case for continued funding

Council name: Wandsworth Borough Council

Stage: Funding application – Discovery

Status: Funded

Introduction Early Help (EH) services support families with issues including domestic violence, substance misuse, mental health problems, poverty, family issues and others. EH services act before problems escalate and builds good relationships between families and councils. Users EH Service Heads oversee EH locally. They’re typically sector experts, having worked previously…