Royal Borough of Windsor and Maidenhead

Outcome of Expression of Interest: Invited to apply

The primary problem we are seeking to address in the discovery phase is a strategic priority of the Council Plan; to enable older residents and vulnerable adults to live independently and a strategic main theme of our Joint Health and Well Being Strategy; to enable residents to maximise their capabilities and life chances, specifically to improve the living independently outcomes for elderly and vulnerable adults leaving acute hospitals within a short reablement period and reducing the impact on long term social care.

The discovery phase will use a design workshop approach to engage service users, their family and carers, together with health and social professionals in determining the priorities to be developed in the implementation phase that support service users with “Standard and strengths based approaches” to manage their own care through digital channels and citizens to manage their care and support across social care, health, primary and secondary care.

We will seek to find solutions that support family and carers to meet the independent living needs of the service user in their home, such as voice activated home assistance with Amazon Alexa, Google Home, Apple Siri or Hive.  Utlising voice transcribe to integrate with the back end system securely.

  • Digital leadership training (for council leaders, service managers or senior executives)
  • Introduction to user research
  • Introduction to service design
  • Introduction to digital business analysis

2 thoughts on “Royal Borough of Windsor and Maidenhead

  1. As Managing Director:

    We have previously work with RB Windsor & Maidenhead and published a case study on their work to support
    Find at:

    We would be interested in both sharing our findings but also work on the user research and service design elements, drawing on our work under the LGA’s Housing Advisor Programme. Furthermore, we have also just completed a piece of work for Frimley STP on projecting housing, care and support needs of those with a long term condition.

  2. As Senior Business Analyst:

    Sorry for only just making contact with you. I have been away from the office.
    Sheffield City Council are working on a number of projects that are looking at how the use of new digital/assistive technology could help people remain independent, safe and well and live longer in their own home. 1 of the projects is the retender of the current assistive technology (telecare) provision.
    Because technology has advanced so far in such a short space of time, and because it is likely to continue advancing at such speed, any new contract awarded need to ensure the greatest possible flexibility in future, including the use of voice activated technology, smart phone applications and smart household appliances. We have already talked to a number of local authorities and providers to better understand the market and to help us develop the right specification. Sheffield City Council would be happy to collaborate with you on a joint project.

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