Estimates suggest that approximately 6% of the population are unpaid carers, equating to around 110,000 people across South East London. Unpaid carers describe the profession as “being plunged into a complex web of health and social care services with no prior knowledge or experience”.
This project, led by London Borough of Southwark, aims to demystify the world of caring, making it easier for carers to get the information, advice and support they need to care for their loved ones and maintain their own health and wellbeing.
Southwark will explore:
- the experiences of carers across the South East London Integrated Care System (SEL ICS) in accessing information, advice and support
- the approaches taken to supporting carers across SEL
- the platforms, digital tools, innovations that are available or emerging from the market
This discovery will consider how a virtual carers hub could bring together information and a range of functionality to provide a comprehensive digital offer for carers across an industrial control system (ICS) footprint.