Better value technology for housing services


  1. Timeline

This discovery project, led by Hackney London Borough Council, will explore how current housing technology products and procurement processes are stifling innovation and reducing flexibility to policy changes, ultimately preventing improved service delivery for residents.

Through technology assessment and cross-council user research, the project team will identify opportunities to help local authorities improve how they work with tech providers, increasing interoperability and choice, within an environment of reduced local government funding.

Project links


March 2023

The project is awarded £100,000 in funding through Round 6 of the Local Digital Fund to begin a discovery phase.

April 2023

In this past sprint, the project team attended Local Digital’s welcome event. In attendance were Alex and Katy from Hackney Council and Mick from Woking Council. They discussed their plans for the discovery, their desired objectives and outcomes.

May 2023

The team has been focused on procuring a delivery partner, and have almost completed the initial procurement.

They also met with TPXimpact and Redbridge Council to discuss their work on the housing technology discovery and to start sharing knowledge.

Next sprint, they hope to be able to start the shortlisting process with the other local authorities involved, so that they can start work on the discovery.