Government crest Department for Levelling Up, Housing and Communities

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Laying the foundations for better local public services

Better value technology for housing services

Contents:

  1. Project outputs
  2. Timeline

This discovery project, led by Hackney London Borough Council, explored how current housing technology products and procurement processes are stifling innovation and reducing flexibility to policy changes, ultimately preventing improved service delivery for residents.

Through technology assessment and cross-council user research, the project team identified opportunities to help local authorities improve how they work with tech providers, increasing interoperability and choice, within an environment of reduced local government funding.

Project outputs

Downloads

Project details

Phase: Discovery

Funding granted: £100,000

Partners: Hackney London Borough Council (Lead Council), Woking Borough Council, Redbridge London Borough Council, Ardur and Worthing Councils, Royal Borough of Greenwich Council

Project links

Timeline

March 2023

The project is awarded £100,000 in funding through Round 6 of the Local Digital Fund to begin a discovery phase.

April 2023

In this past sprint, the project team attended Local Digital’s welcome event. In attendance were Alex and Katy from Hackney Council and Mick from Woking Council. They discussed their plans for the discovery, their desired objectives and outcomes.

May 2023

The team has been focused on procuring a delivery partner, and have almost completed the initial procurement.

They also met with TPXimpact and Redbridge Council to discuss their work on the housing technology discovery and to start sharing knowledge.

Next sprint, they hope to be able to start the shortlisting process with the other local authorities involved, so that they can start work on the discovery.