Ashfield District Council
Our organisations are in the early stages of their digital transformation programmes and as such have been seeking to identify and develop a robust methodology to assess the employee digital skills gap. Through our networking we understand that this is a common issue for many local authorities.
Our research identified a theoretical Essential Digital Skills Framework developed by the Tech Partnership, defining digital skills adults need to participate in and contribute to the digital world. However, this partnership has now dissolved before having opportunity to develop a means of utilising the framework. We understand their framework has been passed to the Department for Education and is not currently a priority for further development.
We want to:-
- Be able to digitalise our people – supporting all employees to develop relevant and appropriate digital skills and capability required to effectively perform within redesigned roles whilst also helping our customers to become digital savvy.
- Understand the broad level of digital skills across our workforce
- Develop an assessment diagnostic tool, potentially in partnership with a digital learning consultant, which will provide detailed analysis and opportunity to identify employee development pathways aligned to our transformation programmes
- Upskill our employees in pace with digital advancements
- Digital leadership training (for council leaders, service managers or senior executives)
- Introduction to user research
- Introduction to delivery management