How the adoption of digital tools increased the number of responses to planning consultations

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Case study 1 - Increasing the number of responses to planning consultations.

Less than 1% of local people currently engage in the plan making process.

Despite resources invested, planning consultations are reportedly still difficult to find, access and use, which restricts those that can participate.

With funding from Round 2 of the PropTech Innovation Fund, local authorities have addressed this challenge by successfully adopting Property Technology (PropTech) tools to increase the number of consultation responses they received. In the below case study, we share the approach taken by Harlow and Gilston Garden Town, South West Hertfordshire Joint Strategic Plan (JSP), and Plymouth and South West Devon Joint Local Plan to increase their engagement by up to 300% in comparison to previous consultations.

If you would like a plain text version of the below report please email the team.