Greater Manchester Combined Authority (GMCA)

Our discovery highlighted that keeping Looked After Children (LAC) data accurate is time-consuming and difficult. Consequently, leadership often don’t have the reliable insights they need for key decisions. (See p.22 […]

Newcastle City Council

Problem Statement At Newcastle City Council we have adopted an agile approach to developing digital services for our customers. We don’t, however, have a consistent process to receive, analyse and […]

Gateshead Council

The 12 North East Councils wish to progress their digital ambitions by doing the necessary preparatory work to ensure our digital system architecture is ready to plumb into the regional […]

Cheshire West & Chester Council

Problem: All Councils struggle to understand and monitor how children move between statutory and non-statutory social services. This can make it much harder to make informed decisions on service delivery […]

Sunderland City Council

Moving house is stressful and this is not helped by the complexity of the public sector front-end, as a new resident has to navigate individually a disjointed mass of bureaucratic processes in […]

Suffolk County Council

The number of Children in Care (CiC), both in Suffolk and nationally, has been rising, whilst expenditure has been rising at an even faster rate. Conversations with practitioners, backed up […]

Adur & Worthing Councils

Our project wishes to bring joined-up, best-practice digital thinking to the challenging problem of local service directories. Every local authority, health organisation, police force, together with other voluntary sector partners […]

North East Lincolnshire Council

Problem Statement Our problem is how we better automate communication & contribute to the reduction in missed appointments & request feedback. Our discovery looked at the problems & challenges for […]

Ealing Council

Having ‘blueprinted’ the SEN Assessment process it is apparent that applying digital processes, analytics and AI that the production of Education Health and Care Plans (EHCP) can be greatly enhanced. […]