Planning and building control

We would like to learn more about digital skills, exclusion and inclusion in relation to local government digital services and understand how to reduce non-participation and improve the delivery of […]

All local planning authorities face a common problem in terms of significant numbers of the applications found to be invalid.  This is frustrating for service users and an unnecessary cost […]

Southwark Council wants to ensure that affordable housing is available to the people who need it. Southwark Council, together with the MHCLG and other organisations, such as housing associations, want […]

Local Authorities have made significant progress in providing digital services to the public. As this journey continues it is becoming increasingly apparent, both from customer feedback and professional teams, that […]

We are seeking to speed up the viability assessment process and reduce administration, while also increasing the provision of affordable homes. Main objectives for the alpha phase are to: Build […]

Data Protection Impact Assessment (DPIA) are a requirement of data protection legislation but are seen as an intensive and onerous process. We know a range of templates are currently used resulting […]

Councils increasingly have transformation teams with digital skills but they tend to be small teams struggling to manage the demand from services wanting digital change. There have been small scale […]

Planning services are dependent on proprietary solutions that are developing slowly and resistant to interoperability. The market is dominated by just two providers. This software does not meet the aspirations […]

Problem Statement The Digital Economy Act 2017 enables greater powers to share Registration Services data for birth, deaths and marriages with other local public sector partners – the common ‘problem’ […]

Councils across the UK hold an incredible wealth of data but have been slow to mirror the private sector in optimising this data as a strategic and operational tool to […]

Every local authority is tasked with hundreds of functions, and through individual transformation programmes many are redesigning them to provide better, cheaper services. There are hundreds of councils across England […]

The Alpha stage of the project will be the development of a digital planning tool (the Tool) prototype to support the SME housing building industry. The project objective is to […]

Across local government generally there’s a lack of skills in digital commissioning; recent engagements have evidenced gaps in understanding / knowledge on: how to most effectively use commercial agreements procurement […]

Local Government organisations use a broad range of website platforms to provide information and online services to local citizens and businesses.  Many of these platforms are limited by proprietary formats, […]

Problem: councils struggle to implement modern APIs for local address lookup which resolve unique property reference numbers (UPRNs), so where digital services are developed by or in collaboration with third […]

There are problems for local authorities looking to adopt chatbot and AI solutions; There is no shared understanding of the technology and its advantages/disadvantages as a solution to key issues.  […]

There is an increasing need for reliable data on proposed and approved development in order to measure progress toward housing delivery and other Government priorities. Obtaining even limited data on […]

Suffolk County Council and our partners need to safeguard front line services by ensuring that we execute back office work in the most effective and efficient way possible.   We want […]

The problem is that the planning service is provided by a number of out of date systems and processes that are not linked together. This provides a confusing, chaotic, opaque […]

Working in partnership, all authorities have investigated options available and explored the benefits of adopting new approach for communication technologies, together with utilising the benefits of a partnership approach to […]