Digital Citizen Engagement

Across the planning sector, there is an increasing number of examples where adoption of digital citizen engagement tools and approaches in consultation periods increase the quantity and quality of people who engage throughout the planning process, enabling a more accountable and demographic system.

Through the Department for Levelling Up, Housing and Communities funding council-led projects, we have worked directly with a range of local authorities across a breadth and depth of locations, contexts and planning projects to identify emerging best practices to adopt digital citizen engagement tools at scale.

These initiatives have encouraged groups typically underrepresented in planning decisions – like renters, young people and those from black and ethnic minority communities – to make their voices heard on planning in their area.

Through knowledge sharing of lessons learned, outcomes and outputs across the funded pilots we aim to enable and empower local authorities to adopt modern digital citizen engagement tools and services.

Find out more about PropTech Engagement Fund projects which have made use of Digital Citizen Engagement tools here.