Guidance on signing

…of councils currently deliver the service, and what their users need of the service. We’ll then use this research to inform a service pattern that any local authority could use…

Local Digital Declaration

…to: design services that best meet the needs of citizens challenge the technology market to offer the flexible tools and services we need protect citizens’ privacy and security deliver better…

Southwark Council

From our discovery, we identified council tenants’ and leaseholders’ user needs and barriers for going online to report and book a repair and that a common service pattern for online

LGSS

service has an increased officer capacity to facilitate contact visits to children and their families?   How might we improve the quality of reporting in order to aid service managers…

Buckinghamshire County Council

…issues with existing directory software, and massive duplication of effort with multiple, closed service directories being used in the same geographies within and across organisations. We found that service directory…

Lambeth Council

…are seeking to unlock local capacities and assets to help in the delivery of local services, create more resilient communities, and give service users more creative and personalised service options….

London Borough of Hackney

service and identifying approaches for improvement. While the case management technology in place can have a dramatic effect on performance, it’s only one part of the overall system and might…

Privacy & cookies

…of usage. This is to ensure that the service is available when you want it and fast. The following cookies are set by Google Analytics: Cookie Name Expiration Time Description…

Funded projects – round 1

…possibly benefits. Sunderland City Council and 4 partners Registration Services Data – unlocking Local Government opportunities Based on the Digital Economy Act 2017, identifying why registration services data for birth,…